We collect different types of information to provide and improve our service:
Identity and contact data: Name, email address, date of birth.
Usage data: Information on how you use our platform.
Technical data: IP address, browser type, time zone, and device identifiers.
Transaction data: Details related to the services you have requested.
Communications: History of your interactions with our technical support.
We process your personal data based on the following legal grounds:
The performance of a contract to which you are a party.
Compliance with our legal and regulatory obligations.
Our legitimate interests, provided they do not override your fundamental rights.
Your explicit consent for specific purposes, such as marketing.
Your data is used to:
Create and manage your user account.
Ensure the security and integrity of our platform.
Provide effective customer support.
Analyze usage trends to optimize our services.
Communicate important information regarding service updates.
We only retain your personal data for as long as necessary for the purposes stated in this policy, or to comply with our legal obligations (e.g., for tax or compliance data retention).
We may share your information with third-party service providers who act on our behalf to facilitate technical or analytical operations. In the event of data transfer outside the European Economic Area, we implement standard contractual clauses to ensure an adequate level of protection.
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
In accordance with data protection regulations, you have the following rights:
Right of access and rectification of your data.
Right to erasure ("right to be forgotten").
Right to object to or restrict processing.
Right to data portability.
To exercise these rights, please contact our dedicated team.
For any questions regarding this privacy policy or to submit a request concerning your data, you can contact us at: hitnspin_support@gmail.com.